Privacy Policy

 Last Updated: 05.10.2024

At Norfolk Event Hire and Styling, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Contact us via our website, phone, email, or in person
• Book a consultation or our event hire services
• Subscribe to our newsletter or promotional materials
• Interact with us through social media or third-party platforms

The types of personal information we collect may include:

• Contact Information: Name, email address, phone number, and mailing address.
• Event Details: Event date, location, and preferences to help us tailor our services.
• Payment Information: For processing orders and bookings (collected securely through third-party payment providers).
• Browsing Information: When you visit our website, we may collect non-personal data such as IP address, browser type, and usage patterns via cookies and similar technologies.

2. How We Use Your Information

The information you provide helps us to:

• Provide Services: We use your contact and event information to manage bookings, consultations, and communications about your event.
• Customer Support: To respond to inquiries and provide assistance as needed.
• Marketing: With your consent, we may send you updates, promotions, and newsletters. You can opt out of marketing communications at any time.
• Improve Our Services: We may use non-personal data to analyse website performance and enhance user experience.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following ways:

• Service Providers: We work with trusted partners (e.g., payment processors or delivery services) who help us operate our business and deliver our services. These partners are required to protect your information and only use it as necessary to fulfill their services.
• Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect the rights and safety of our business or others.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement a range of security measures, including encryption and secure third-party payment processors, to ensure your data is kept safe. However, please note that no transmission over the internet or electronic storage method is 100% secure.

5. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Correct any inaccuracies or update your information.
• Request that we delete your information, subject to legal obligations.
• Opt out of marketing communications at any time.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience, analyse website traffic, and improve functionality. Cookies help us remember your preferences and improve our services. You can manage cookie settings through your browser preferences.

7. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please feel free to contact us at:

Norfolkeventhire@outlook.com